✦ 1. Our Promise

At LushhOrganic, we are committed to offering you a seamless, enjoyable experience rooted in authenticity, quality, and care. All of our services and products are provided with this philosophy in mind.

✦ 2. Eligibility & Use

By using our website, you confirm that:

• You are 18 years of age or older, or using the site under parental guidance.
• You will use our site and services solely for lawful and ethical purposes.
• You respect the brand, our products, and our community.

✦ 3. Product Presentation

We make every effort to present our products truthfully:

• Each item is described with precision and care.
• However, due to natural variations and screen differences, colors and textures may appear slightly different.
• Our ingredient lists are updated regularly; please refer to product packaging for the most current information.

✦ 4. Orders & Pricing

All prices are listed in INR and inclusive of applicable taxes unless stated otherwise.

An order confirmation email will be sent upon successful payment. This email does not guarantee acceptance of your order.

We reserve the right to cancel orders due to inventory issues or suspected fraudulent activity.

✦ 5. Secure Payments

We value your privacy and security.
All transactions on our website are encrypted and secured. We accept:

• UPI
• Debit/Credit Cards
• Net Banking
• Cash on Delivery (on eligible orders)

Your payment details are never stored or shared.

✦ 6. Delivery & Fulfillment

We currently ship across India with trusted logistics partners.

Estimated delivery: 3–7 working days, depending on your location.

Tracking details will be shared once your order is dispatched.

✦ 7. Return & Exchange

We hope you love every product you receive, but if something isn’t right:

• Return requests must be made within 7 days of receiving your order.
• Items must be unused, unopened, and in original condition.
• We do not accept returns on used items or due to personal preferences like fragrance or texture.

Please refer to our Return & Refund Policy for full details.

✦ 8. Limitation of Liability

All LushhOrganic products are made with love and care. However:

• We recommend a patch test before full use.
• We are not responsible for individual allergic reactions.
• LushhOrganic is not liable for delays due to external factors (strikes, natural events, etc.).

✦ 9. Intellectual Property

All website content – including text, imagery, design, and logos – belongs to LushhOrganic and may not be reproduced or distributed without our written consent.

✦ 10. Updates to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on this page.

✦ 11. Customer Care

We’re always here to help. For any questions regarding these terms or your experience with us, please reach out:

📧 Email: support@lushhorganic.com
📍 Business Address: 

Thank you for choosing LushhOrganic – where beauty begins with nature, and ends with confidence.
We’re honored to be a part of your skincare journey.